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Same trusted web address — now with a refreshed look and a smoother, faster, more convenient experience on any device. Launched 1/15/26, this updated site was built to make your banking easier whether you’re at home, at work, or on the go.
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Positive Pay

Protect Your Business from Check Fraud

Safeguard your business accounts with Positive Pay, an automated fraud detection tool that helps prevent unauthorized or altered checks from clearing. At Citizens First Bank, we’re committed to helping local businesses stay secure and confident in their day-to-day operations.

Want to learn more about Positive Pay and how the team at Citizens First Bank is helping you protect your business? Contact our team today or visit one of our six convenient locations to speak with us in person.

business woman with papers

What Is Positive Pay?

Positive Pay is a simple, yet powerful, way to verify checks before they’re paid. Simply provide us with a list of issued checks, and we'll match each one against incoming items. If something doesn’t match, we flag it for your review — giving you full control before any funds leave your account.

Benefits of Positive Pay

  • Fraud Prevention - Catch counterfeit or altered checks before they clear.

  • Peace of Mind - Know your business is protected with proactive monitoring.

  • Easy to Use - Upload check issue files through our secure online banking platform.

  • Timely Alerts - Receive notifications of any discrepancies for quick action.

  • Local Support - Our Fraud Prevention team is here to help every step of the way.

Who Should Use Positive Pay?

If your business issues checks regularly, Positive Pay is a smart, simple way to reduce risk. It’s especially valuable for:

  • Retailers
  • Service providers
  • Nonprofits
  • Any business with high check volume
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